PRIVACY POLICY
Effective Date: November 06, 2025
XLOPTIX LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and the rights available to you.
1. Information We Collect
We collect data to manage software licenses and to improve the website experience.
1.1 Information You Provide (Licensing & Sales)
When you purchase our software or services, you may provide:
- Name
- Email address
- Organization (company) name
- Billing information
1.2 Information Collected Automatically (Website Usage)
We automatically collect anonymous technical and usage data such as:
- Pages viewed and time on site
- IP address (often anonymized)
- Browser and operating system
- Cookies (see section 3)
2. How We Use Your Information
We use collected information for the following purposes:
- Manage licenses: process orders, generate and deliver license files, and manage your account.
- Communicate with you: respond to support requests, send confirmations, and notify you about important updates.
- Marketing: with your consent we may email you about products and services; you can opt out at any time.
- Website analysis: anonymous analytics (e.g., Google Analytics) to understand and improve site usage.
3. Cookies
We use essential and analytics cookies to improve the website. Analytics data is anonymized and is not used to identify individuals. You can disable or block cookies in your browser settings.
4. How We Share Data
We do not sell or rent your personal information. We may share information with trusted third parties when necessary, for example:
- Service providers: hosting, payment processors, and email delivery services.
- Analytics providers: anonymous usage data may be shared with Google for traffic reporting.
- Legal requirements: we may disclose information if required by law.
5. Your Data Protection Rights
Depending on your jurisdiction, you have rights including:
- Request access to personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion (Right to Erasure).
- Object to processing or raise other concerns about our use of your data.
We will respond to valid requests within one month.
6. Security and Data Retention
We use reasonable technical and organizational measures to protect your data (for example, HTTPS and encryption where appropriate). We retain personal contact and license data for up to ten years unless you request deletion.
7. How to Contact Us
If you have questions about this policy or wish to exercise your rights, contact us at:
XLOPTIX LLC